Competency
Our experienced and competent consultants work with you to meet your delivery goals and provide the highest quality integration solutions.
Global corporations as well as local groups have benefited from the experience and ingenuity of our consultants.
News!
Oct, 2017: NGToolbar integrated with SalesForce is in pilot phase for two (2) new customers (Bank & Insurance sector).
Sep, 2017: NGToolbar integrated with SalesForce has been rolled out in production in one major insurance company.
Feb, 2017: NGToolbar has been integrated with SFDC.
Nov, 2016: NGToolbar is rolled out in pilot phase for the first time in the public sector for a large government organisation in Belgium.
Feb, 2015: NGToolbar is rolled out in all Contact Centers of another top players in the insurance business, in Belgium.
May, 2014: NGS signs contract with the largest contact center in Belgium to integrate the NGToolbar software with Genesys iWD: a new infrastructure to be put in place, allowing new media to be pushed to agents.
Feb, 2012: NGS signs a multi-annual contract with the largest contact center in Belgium for the M&S of NGToolbar software.
Sept, 2011: NGS performs the first implementation of Genesys iWD in Belgium.
Click here for more information
(FR/ informaticien.be).
(FR/ datanews.levif.be).
(NL/ datanews.levif.be).
Our Commitment
We provide the products & services you need with emphasis on:
Your Objectives
We commit to your: Scope, Deadlines & Costs
We meet your objectives by providing you with the persons and the tools that will make the difference in your business, deliver a quick ROI, and increase the value of your corporation or division.
We have deployed our solutions for many renowned corporations, with great success.
We have a sharp knowledge of the products that we support, which allows us to quickly solve any difficult problem.
We know what the words quality, service and efficiency mean to develop a privileged relationship with our customers.
Our Added Values: Skills
We provide: Competency & Skills
-
Technical Skills
We employ trained, certified consultants who are accustomed to implement market-leading integration tools in the following areas:
CTI CRM EAI/B2B - Genesys
- SalesForce
- PeopleSoft
- Siebel
- RightNow
- Amdocs Clarify
- webMethods
- bea
-
Functional Skills
Our consultants work extensively in various business domains, noticing what fails and what succeeds in those vertical markets, and can thus show you the pitfalls as well as the best ways to reach your objective.
-
Peripheral Skills
Background knowledge of our consultants allows us to commit to correct advice & choices:
- Networking: PABX & IPBX
- Operating Systems: Unix, Windows, etc.
- RDBMS: Oracle, MS SQL, MySQL, DB2, Sybase, Teradata
- Monitoring Tools: HP OpenView, ...
- Reporting Tools: Business Objects, ...
- High-availability
- Scalability, performance sizing and troubleshooting
- Security
Our Added Values: Products
We provide you with: Packaged Solutions & Custom Developments
Visit our 'Products' page for our out-of-the-box solutions:
- CTI Toolbar: NGT
- Reporting tool: WebCCA
- Backend Integration: Integration Module